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Frequently asked questions

There are the most commonly asked questions about House Of FOSS.
Can't find what you're looking for? Ask us directly!

  • Our billing is simple and transparent: House Of FOSS charges you for each deployed service per hour. This includes compute time, storage, transit bandwidth, and the level of support you choose. There is no commitment.Learn more about billing and invoicing

  • Email and community support via our forum is available to everyone with our Test plan, with no SLA.

    Staging Support plans offers a guaranteed response within 2 business days and priority queueing for support tickets, and email support.

    Production Support plans offer a guaranteed response within 1 business day, highest priority queueing for support tickets, a dedicated customer success manager, and phone and email support.

  • Our dedicated service are running with full isolation so one service = one VM. You can install multiple softwares on a single VM using our CI/CD system.

  • Our cloud provider partners have datacenters in 62 cities across 20 countries. Deploy services close to your office or users and get the lowest possible latency.

  • House Of FOSS stores your account data in the EU, protected by some of the strictest privacy laws in the world. Click here to learn more about our Privacy policy and practices

    Your application data is hosted in your service, in the country or city where you choose to deploy your services. By default, our automated remote backups are stored on the same continent as your service, but in a different datacenter.

    Learn more about our backup strategy

  • Each House Of FOSS project generates a unique, secure, encrypted virtual network that allows any service in that project (in any region and on any provider) to communicate using private IPv4 addresses with near line-speed throughput. This unique feature is powered by Nebula, originally created by Slack and released as open-source software in 2020.

  • Yes, each service comes with a pre-configured firewall that opens application-specific ports to the internet. You can easily restrict access to one or multiple IPs from the service dashboard. Learn more about configuring your firewall

  • Yes, from the service dashboard you just need to click on the 'clone' button to migrate/clone the running service to any other target cloud or region.

Benefits of Affine fully managed by House of FOSS

Deploy a fully managed instance of Affine in a few minutes on House of FOSS. You can relax knowing that we are taking care of installation, configuration, encryption, security, backups, live monitoring, software & OS updates. No more DevOps. Deploy on any cloud or on-premise. Scalable & Secure.

Explore Affine in action

See how Affine works and what you can do with it

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Dedicated hardware

We deliver all services on dedicated virtual machines: you get full access to the underlying resources and kernel-level security.

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Automated Updates

Let's save your business a lot of hassle, whilst ensuring that you get the performance and security benefits of regularly updated software and systems.

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Predictable pricing

A guaranteed monthly price covers everything: compute, storage, bandwidth, updates, security & maintenance.

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No vendor lock-in

You can migrate your software and data to any cloud providers any time you want. With Elestio you are totally free and in control.

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Compliance

We are SOC2, and GDPR compliant. We are committed to protecting your data and privacy.

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Global Availability

Deploy close to your users with support for multiple cloud providers and on-premise options. Elestio ensures low-latency and high-performance anywhere in the world.

Affine features and resources

Seamless Scalability

Easily scale your application across cloud or on-prem infrastructure without downtime.

Built-in Security

Includes automatic SSL, firewalls, and monitoring to keep your app secure.

One-Click Deployment

Get your instance up and running in minutes with our intuitive interface.

24/7 Monitoring

We monitor your deployment around the clock so you can focus on what matters.

Affine

fully managed by House Of FOSS

AFFiNE is an open-source all-in-one workspace. We hope AFFiNE can accelerate the process of transferring information into knowledge limitlessly and replace a number of tools, but there are some tools that we will never emulate. It is too hard to conclude what will AFFiNE exactly become, after all, our vision is for AFFiNE users ‘to shape, not adapt' to tools. But we can say with certainty what AFFiNE won't become.

Deploy Affine on any cloud or on-premise. Scalable & Secure.

Start your Affine instance now!

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