Frequently asked questions
There are the most commonly asked questions about House Of FOSS.
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Our billing is simple and transparent: House Of FOSS charges you for each deployed service per hour. This includes compute time, storage, transit bandwidth, and the level of support you choose. There is no commitment.Learn more about billing and invoicing
Email and community support via our forum is available to everyone with our Test plan, with no SLA.
Staging Support plans offers a guaranteed response within 2 business days and priority queueing for support tickets, and email support.
Production Support plans offer a guaranteed response within 1 business day, highest priority queueing for support tickets, a dedicated customer success manager, and phone and email support.
Our dedicated service are running with full isolation so one service = one VM. You can install multiple softwares on a single VM using our CI/CD system.
Our cloud provider partners have datacenters in 62 cities across 20 countries. Deploy services close to your office or users and get the lowest possible latency.
House Of FOSS stores your account data in the EU, protected by some of the strictest privacy laws in the world. Click here to learn more about our Privacy policy and practices
Your application data is hosted in your service, in the country or city where you choose to deploy your services. By default, our automated remote backups are stored on the same continent as your service, but in a different datacenter.
Each House Of FOSS project generates a unique, secure, encrypted virtual network that allows any service in that project (in any region and on any provider) to communicate using private IPv4 addresses with near line-speed throughput. This unique feature is powered by Nebula, originally created by Slack and released as open-source software in 2020.
Yes, each service comes with a pre-configured firewall that opens application-specific ports to the internet. You can easily restrict access to one or multiple IPs from the service dashboard. Learn more about configuring your firewall
Yes, from the service dashboard you just need to click on the 'clone' button to migrate/clone the running service to any other target cloud or region.
Benefits of Chatwoot fully managed by House of FOSS
Deploy a fully managed instance of Chatwoot in a few minutes on House of FOSS. You can relax knowing that we are taking care of installation, configuration, encryption, security, backups, live monitoring, software & OS updates. No more DevOps. Deploy on any cloud or on-premise. Scalable & Secure.
Explore Chatwoot in action
See how Chatwoot works and what you can do with it
Dedicated hardware
We deliver all services on dedicated virtual machines: you get full access to the underlying resources and kernel-level security.
Automated Updates
Let's save your business a lot of hassle, whilst ensuring that you get the performance and security benefits of regularly updated software and systems.
Predictable pricing
A guaranteed monthly price covers everything: compute, storage, bandwidth, updates, security & maintenance.
No vendor lock-in
You can migrate your software and data to any cloud providers any time you want. With Elestio you are totally free and in control.
Compliance
We are SOC2, and GDPR compliant. We are committed to protecting your data and privacy.
Global Availability
Deploy close to your users with support for multiple cloud providers and on-premise options. Elestio ensures low-latency and high-performance anywhere in the world.
Chatwoot features and resources
Shared inbox for your team
Talk to your customers and your team from one place. Communicate internally and resolve customer queries efficiently.
Simple live chat software
Chatwoot helps you to improve customer experience, using live chat on your website. Chatwoot live chat widgets can be customized based on your brand, language, etc.
Many channels in one spot
You can connect any conversation channel and engage your customers from one place. You can connect your Twitter account with Chatwoot, manage tweets and DMs without leaving the dashboard, connect your Facebook page with Chatwoot, and see all the conversations from Messenger.
Automate conversations with chatbots
Chatwoot makes it easier to deploy chatbots built on Rasa or DialogFlow. You can thus leverage the capabilities of trusted platforms without compromising customer experience.
Chatwoot
fully managed by House Of FOSS
Chatwoot is an open-source alternative to Intercom, Zendesk, and Salesforce Service Cloud.
It helps deliver a seamless customer experience while boosting your support team's productivity with actionable insights.
Chatwoot unifies conversations from multiple channels like live chat, email, Facebook, Twitter, WhatsApp, and more. By consolidating interactions into a single customer view, it eliminates the need to switch between tools.
Mobile apps for Android and iOS allow you to manage conversations, reply to messages, and collaborate on the go.
Deploy Chatwoot on any cloud or on-premise. Scalable & Secure.
